So Balanced So Good — Refund Policy
Last updated: 24th November 2025

Thank you for purchasing from So Balanced So Good.
We create digital products designed to support women’s hormone health, gut health, and overall wellbeing. As all items sold are digital, instantly accessible, and non-returnable, the following policy applies:

Digital Products (Downloads, Guides, Bundles, eBooks)

All sales are final.
We do not offer refunds, exchanges, or cancellations on digital products under any circumstances.

Because you receive immediate access to downloads at the time of purchase, we cannot reverse delivery or remove access once granted.

Duplicate Purchases

If you accidentally purchase the same product more than once, please email us at [email protected] within 48 hours, and we will review and resolve on a case-by-case basis.

Failed Payments / Payment Errors

If your payment fails or processes incorrectly, please contact Stripe directly or email us for support.

Technical Issues

If you experience a technical issue accessing your purchase, we will assist you in retrieving your download. This does not constitute a refund situation.

Chargebacks

Filing a chargeback for a valid digital download is considered theft. We reserve the right to dispute chargebacks with proof of:

email delivery

download access

IP logs

website access logs

We may terminate access to future products or services if a chargeback is initiated.

Contact Us

If you have questions about your purchase or require assistance accessing a product, contact us:
📧 [email protected]